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Session 1: Disability 101: Understanding the Terms of Engagement-Webinar
January 15 @ 2:00 pm - 3:00 pm
This webinar session provides high level insight into effective practices for engaging with the disability community. Topics will offer inclusive communication and customer service strategies, address cultural considerations across a variety of disability types, and provide historical perspective into current trends for disability inclusion. Participants in the webinar will feel confident in their ability to successfully interact with people with disabilities in a meaningful and productive manner and identify and address barriers to program inclusion.