Using about six hundred images, this two-part presentation documents how major human service concepts and practices developed over time, from ancient informal, voluntary, unpaid personal helping forms to the largely commercialized patterns that we see today. Illustrations of human service settings, of service practices, and of works of art are used to show what the service patterns and assumptions were at a given time, and how and why they changed.

This workshop is therefore relevant to everyone who plans or provides or works in service of any kind to any population, whether such service is formal and organized or informal. This includes: family members, members of circles of support, advocates, direct service workers, clinicians, service funders, board members, managers, agency executive directors, administrators, policy-makers, and analysts.